Krishna is neutral toward those who are suffering according to karma, but anyone who approaches the Lord with devotion, Krishna can never be indifferent toward him or her. “With devotion” means that we have to approach the Lord through His devotees because devotees are never indifferent toward the suffering of living beings. When a devotee feels suffering because of your suffering, then you get Krishna’s attention because Krishna cannot tolerate the suffering of His devotees.
June 28, 2005, Rostov